Share
Print  || RSS ||

This channel is administered by the Ontario Ministry of Community and Social Services (“Ministry”).

We update and monitor this channel during regular business hours.

We welcome your comments on this YouTube channel and its content. But before you post them, please make sure that you do not include:

  • the personal information or video of anyone but yourself
  • any unnecessary personal information such as your address or phone number.

Please do not post any case specific enquiries. If you have questions about a case specific situation, we encourage you to contact your caseworker or contact the Ministry.

Please note that receiving a ‘like’ or “subscription” by the Ontario Social Services YouTube channel does not imply an endorsement by the Ministry.

Privacy
This channel is administered by the Ministry. To protect your own privacy and the privacy of others, the Ministry recommends that you do not include the names, phone numbers or email addresses of friends, employers, or organizations in the body of your comment or post. Videos or links to videos of other people should not be posted without their express consent. Comments or posts that include personal information, or identify a particular organization or person may be removed.

Please note that should you post comments on the Ontario Social Services YouTube Channel, you are consenting to the collection of your personal information by the Ministry. Personal information is collected pursuant to section 6 of the Ministry of Community and Social Services Act  R.S.O. 1990 c.M20, as amended. This information will be collected for the purpose of obtaining feedback and learning about public views on social services and other Ministry issues. The Ontario Social Services YouTube channel is publicly accessible. Your comments may be publicly visible, depending on your privacy settings. Your privacy, and the retention of information on this site is also governed by the terms and conditions set out by YouTube's Privacy Policy. For questions about the collection and use of your personal information by the Ministry, please contact Carly Jackson, Social Media Communications Planner, at 80 Grosvenor Street, Toronto, Ontario M7A 1E9 or 416-325-5168.

Terms of Use/Posting Guidelines
The Ministry will monitor the Ontario Social Services YouTube Channel during regular business hours. The views of participants commenting on this YouTube Channel and/or its content do not necessarily represent the views of the Ministry.

Disagreements and constructive discussions are welcome as part of the conversation. However, inappropriate, abusive, discriminatory, offensive or unlawful comments are prohibited.

The Ministry:

  1. Requires a valid YouTube account for every comment.
  2. Will review posted comments, but cannot commit to replying to all comments and/or moderating all discussions on this YouTube channel and/or its content.
  3. Expects posted comments to be relevant to the channel and/or video they are posted to.
  4. Reserves the right to edit or remove comments, in whole or in part, for any reason, including comments that:
  • Express racist, hateful, sexist, homophobic, slanderous, insulting, or threatening messages;
  • Are aggressive, coarse, violent, obscene, or pornographic in tone;
  • Are offensive to an individual or an organization, rude in tone, or otherwise abusive;
  • Are not sent by the author; put forward for advertising purposes and/or are written in a language other than English or French;
  • Are unintelligible, or otherwise inconsistent with the purposes of this YouTube Channel;
  • Are repetitive or spamming of threads; or
  • Are in any way contrary to law.

Any user acting contrary to these rules may be temporarily or permanently excluded from commenting on this YouTube Channel and/or its content.

Your use of the Ontario Social Services YouTube Channel and its content is at your own risk. The Ministry does not represent or warrant that the Ontario Social Services YouTube Channel and its content and/or the YouTube site will be uninterrupted or error-free, that defects will be corrected or that this website is free of viruses or other harmful code, nor does the Ministry represent or warrant the correctness, accuracy, timeliness, reliability or appropriateness of the content contained on this YouTube channel, or that the content is free of viruses or other harmful code.

The Ministry is not responsible for the content of this account or site. We reserve the right to edit or remove any tweet from this page.

This Ministry is not responsible for the security of this account or site. We will not be responsible for the use or misuse by third parties of items or information posted to or submitted to this account or site.

The Ministry and its employees, agents and independent contractors shall not be responsible or liable for any damages, whether direct, indirect, incidental, special, consequential or other damages arising out of or in connection with the Ontario Social Services channel, including its content.

The Ministry’s YouTube channel may contain links to external websites. The Ministry is not responsible for the accuracy of any content or availability of any services or products on any third party website that may be referred to. Links to any third party websites or resources do not imply an endorsement by the Ministry.

This document may be updated from time to time. Please check back regularly to see if there have been any updates.