Tim Hortons
Brooklin, Ontario

Bob Hill
Employee, Tim Hortons

I was born extremely premature. And because of that I’ve got severe short-term memory damage.

Northern Lights helped me get a job.

I clean and repair and do preventative maintenance on a lot of the machines here.

I get to troubleshoot and problem-solve and work with my hands and I get to do something mechanically and something I know that I really love.

Beverly Sirrs
Northern Lights Canada

I met Bob, he went to employment supports for ODSP, so he’s an ODSP client. And he picked us as a service provider to help him find employment.

I thought he would be great at a Tim Hortons. Because Kevin owns four stores here, they thought they’d give him a try on cleaning their machinerary in different stores.

Now that Bob is employed at Tim Hortons, we provide him with ongoing job coaching. So they can call us any day, and say I’m having problems with this, or the employer can call us, and we would come in and go over what’s going on at work.

So we’re always there to help out.

I think that Bob brings something that a lot of people couldn’t do. Bob is very dedicated. He’s very thorough, and he’s always willing to try something new, so he’s a great employee.

Kevin Lauzon
Owner, Tim Hortons (Brooklin)

He does exactly what we expect from him. He identifies problems before they cause failures.

And, you know, it results in basically lower down time, less repair costs. So definitely lots of positives with having Bob look at the equipment.

He’s an excellent employee.

I get to be in a job where I get to do something I’m good at.

Ever since I started working in general, I’ve been really happy and I felt I’m contributing to society and my life has more purpose.

I’m just happy to be given the opportunity to show how good I am.