Cam Dyck, Employee, Sutherland Global Services : I was working in collections, and I found it was getting to be an untenable position because of the economic conditions in the area at the time.

It’s hard to call somebody and say you know, “you have this outstanding debt” when they’re struggling to put food on the table.

Moving on to something else turned out to be more of a challenge. As the situation kind of intensified and nothing really permanent was coming up, I wound up applying for Ontario Works to get assistance.

And that’s how I wound up here with Mary-Ann and became a part of the Community Training Program.

Mary-Ann Carter, Job Developer, Windsor Ontario Works : The Community Training Program, funded through our Ontario Works — it’s a three-week training program. It focuses on customer service and technical support.

We’ve enjoyed a partnership with Sutherland Global Services for quite some time and we have multiple success stories of individuals that have succeeded in the training program and then moved on to full-time paid employment.

Cam was actually hired after completing only two of the three weeks because they recognized his potential. And he moved on to full-time paid employment at that point in time.

Ontario Works gave me an opportunity to survive when survival was necessary. And then getting into Sutherland while on Ontario Works, gave me the opportunity to get self sufficient.

I love my job. I’ve already been promoted because of my performance. I would like to see myself continuing on the promotion track.

For me, the Community Program was an ideal situation. It just got me to that point where I needed to be to jump off and go, and as soon as I was able to, I jumped and I went.

I can support myself, I can support my family.

I’m financially-independent, in a position where I’m actually enjoying my job, which to me, means a heck of a lot.

Rosaire Parent, Account Manager, Sutherland Global Services : Cam is great. He comes to work every day with a smile on his face. He brings a very positive energy to the team, and he’s showed some great promise moving up.

With his enthusiasm, motivation and desire to become independent of social assistance, and our guidance and training opportunities, we were able to help him achieve his goal.

He has enhanced the quality of his life a great deal, and we couldn’t be happier for him.