If your organization has 20 or more employees, you must tell us that you’ve met the Customer Service Standard.

Use the Accessibility Compliance Reporting tool to report your compliance. The tool is available on ServiceOntario’s ONe-Source for Business website.

Watch a short video to see what's involved

This link will take you to the video : CS Compliance.

Video transcript

Step-by-step instructions

We have a guide to take you through the online reporting process step-by-step. It's available in two formats:

Get started

Go to the Accessibility Compliance Report on ServiceOntario's ONe-Source for Business.

You must file your online report by December 31, 2012.

To complete your Compliance Report, you will need a computer with Internet and email access.

You will also need your Business Number (BN-9 ). The BN-9 is a number that identifies your organization with the Canada Revenue Agency (i.e., GST/HST, payroll deductions).

Questions?

Call: 1-866-515-2025

TTY: 1-800-268-7095

Quick links

Here are the questions you will be asked on the Customer Service Accessibility Compliance Report.

Need help? Contact us.
 

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