One in seven people in Ontario have a disability. Over the next 20 years, that number will rise as the population ages.
Creating a province where every person who lives or visits can participate fully makes good sense — for our people, our businesses and our communities.
Ontario’s businesses, organizations and communities are working to become more accessible and inclusive to people with disabilities … just watch!
Deadline Extension - Comment on Proposed Changes to the Customer Service Standard
The Accessibility Standards Advisory Council/Standard Development Committee (ASAC/SDC) is reviewing the Accessibility Standard for Customer Service. The committee has developed proposed changes and is asking for public comment before finalizing its recommendations to government. To provide individuals and organizations with additional time to submit feedback, the deadline for providing public comment on the proposed changes to the Customer Service Standard has been extended from April 16, 2014 to May 22, 2014. Click to review the proposed changes and submit your feedback.
New accessibility requirements came into force on January 1, 2014 for the public sector and large Ontario businesses.
Large Ontario businesses will also need to file a second compliance report in 2014. File your report early and don’t wait until the end of the year.
Ontario’s Building Code has been amended to include enhancements to accessibility in buildings. As of January 1, 2015, new construction and renovations will be subject to updated accessibility requirements. Learn more about the changes to Ontario’s Building Code.
Sign up here to get updates on the accessibility standards.
What if a business is not providing accessible customer service? Here's what you can do.
We have many resources to help you meet accessibility requirements.
Many individuals and companies are now offering consulting services on accessibility matters including compliance with the requirements of the Accessibility for Ontarians with Disabilities Act and the standards.
The Accessibility Directorate of Ontario, the Ministry of Economic Development, Employment and Infrastructure, and the Government of Ontario do not endorse any accessibility consultant, including their advice, opinions or recommendations.
Expanding Ontario's labour pool and welcoming people with disabilities into more workplaces
Giving people with disabilities access to more of the information we all depend on
Making it easier for people with disabilities to get where they need
Removing barriers in new buildings and outdoor spaces for people with
Accessibility Directorate of Ontario is committed to providing high-quality services to you.
Find out more about our service commitments for 2013-14.