Making Ontario Accessible
One in seven people in Ontario have a disability. Over the next 20 years, that number will rise as the population ages.
Creating a province where every person who lives or visits can participate fully makes good sense — for our people, our businesses and our communities.
That’s why we are making Ontario accessible to all. Find out what you need to do to make your business or workplace accessible and read about the benefits.
Customer Service Standard
Accessible customer service is not about ramps or automatic door openers.
It’s about understanding that people with disabilities may have different needs.
Providing accessible customer service is easy and we’re here to help.
What's new
Helping people with disabilities stay safe
Starting January 1, 2012, Ontario’s accessibility standards will help businesses and organizations make emergency information accessible so that everyone has the information they need to be safe. Find out more
Get more information
Sign up here to get updates on the accessibility standards.
Customer Service Standard
