Providing accessible customer service starts with asking a simple question, "How can I help? Those are four great words. Four great words because they apply to anything."

Watch our video How can I help? You can watch it in four short clips or by downloading the whole video Avi (2.2 GB) Quicktime (2.2 GB) Windows Media(400 MB)

This link will take you to the video : What does disability mean to you? This link will take you to the video : How do we take down barriers and make Ontario accessible? This link will take you to the video : What do I need to do to provide accessible customer service? This link will take you to the video : Why is accessibility important and how do I get started?

How can I help? What does disability mean to you?

Video transcript

How can I help? How do we take down barriers and make Ontario accessible?

Video transcript

How can I help? What do I need to do to provide accessible customer service?

Video transcript

How can I help? Why is accessibility important and how do I get started?

Video transcript

There are many simple things you can do to make your business or organization more accessible to people with disabilities. Here are some practical tips on how to:

Learn more

Be sure to watch our how-to videos for more accessibility tips and advice.

See innovative designs on improving accessibility for those with disabilities. Watch videos of the first Innovative Designs for Accessibility competition.

Serve-Ability: Transforming Ontario’s Customer Service is an e-Learning course to help you better serve customers with disabilities. (It will take approximately 45 minutes to complete.)

Publications : About accessibility for people with disabilities