Visual disabilities

Visual disabilities reduce a person's ability to see clearly.

There are many degrees of vision loss. Few people with vision loss are totally blind. Many have limited vision.

Vision loss can restrict a person’s ability to:

• read signs
• locate landmarks
• see hazards.

People with vision loss may use a guide dog or a white cane. Others may not. You may not always be able to tell if a person has vision loss.

Tips on how to interact with people with vision loss

• Identify yourself when you approach the person and speak directly to them.
• Speak normally and clearly.
• Never touch the person without asking permission, unless it's an emergency.
• If you offer assistance, wait until your receive permission.
• Offer your arm (the elbow) to guide the person and walk slowly.
• Don't touch or address service animals — they are working and have to pay attention at all times.
• If you're giving directions or verbal information, be precise and clear. For example, if you're approaching a door or an obstacle, say so.
• Don't just assume the person can't see you.
• Don't leave the person in the middle of a room. Show them to a chair, or guide them to a comfortable location.
• Identify landmarks or other details to orient the person to the environment around them.
• Don't walk away without saying good-bye.
• Be patient. Things may take a little longer.