ReportON has been developed in response to the 2015 Coroner’s Inquest into the death of a Hamilton-area man who died while in receipt of developmental services from a service agency funded through MCSS. Specifically, the Inquest heard that agency staff may not always be aware of ways in which to register concerns directly to the ministry. In response, and in addition to other initiatives underway, MCSS has established a method for complaints to be registered directly with the ministry about services for, and treatment of, adults with developmental disabilities. Obviously, agency staff concerns should be brought directly to agency management as well, where appropriate.
MCSS is committed to promoting the safety and well-being of adults with developmental disabilities and is taking important steps to support the prevention and reporting of abuse within the adult developmental services system.
Individuals contacting the ReportON service are not required to provide their name or contact details and may choose to remain anonymous.
However, providing their information may be helpful in the event that we need to contact them again, as some anonymous reports are difficult to act upon.
The Ministry will keep their personal information confidential, unless we are authorized or required by law to release that information, for example, if the police require the information.