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For general information

For general information about the Family Responsibility Office and recent transactions on your case, please contact us at:

24-Hour Automated Information Line
Tel: 416-326-1818
Toll-free: 1-800-267-7263

TTY (Service for people who are Deaf, deafened or hard of hearing): 1-866-545-0083

To speak to your case contact

To speak to or leave a message for your case contact, Monday to Friday, 8 a.m. to 5 p.m., call:

Tel: 416-326-1817

Toll-free: 1-800-267-4330

Please have your case number ready.

To send payments to FRO

(Payments only - no correspondence)

Family Responsibility Office
Ministry of Community and Social Services
P.O. Box 2204
Station P
Toronto ON M5S 3E9

Always include your case number and first and last name on all payments.

To mail a letter to FRO

(Correspondence only - no payments)

Family Responsibility Office
Ministry of Community and Social Services
P.O. Box 220
Toronto ON M3M 3A3

Fax: 416-240-2401

When one person lives outside of Ontario

Contact the Interjurisdictional Support Order Unit:

Local: 416-240-2410
Toll Free: 1-800-463-3533

Family Responsibility Office
ISO Unit
P.O. Box 640
Toronto ON M3M 3A3
Canada

(Do not send payments to this address.)

For Freedom of Information requests

Mail your request to:

FIPPA Representative
Family Responsibility Office
P.O. Box 524
Downsview ON M3M 3A3

Please include a $5 cheque or money order payable to Minister of Finance.

To serve court documents on FRO

By mail or delivery to:

Legal Services Branch
Family Responsibility Office
Ministry of Community and Social Services
1201 Wilson Avenue
Building B, 7th Floor
Downsview ON M3M 1J8

By fax to: Legal Services

Family Responsibility Office
Ministry of Community and Social Services
416-240-2402