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These directives are available in HTML and PDF formats. Microsoft Word is available upon request.

Income Support Directives

Preamble (html) Preamble (pdf)
Table of Contents (html) Table of Contents (pdf)
Subject Index (html) Subject Index (pdf)

1. Applying for Income Support

1.1 — Applications (html) 1.1 — Applications (pdf)
1.2 — Disability Adjudication Process (html) 1.2 — Disability Adjudication Process (pdf)
1.3 — Rapid Reinstatement (html) 1.3 — Rapid Reinstatement (pdf)
1.4 — Date of Grant (html) 1.4 — Date of Grant (pdf)

2. Eligibility Requirements: Who Is Eligible

2.1 — Who is Eligible : Dependent Adults (html) 2.1 — Who is Eligible : Dependent Adults (pdf)
2.2 — Dependent Children (html) 2.2 — Dependent Children (pdf)
2.3 — Spouse (html) 2.3 — Spouse (pdf)
Eligibility When You Are:
2.4 — Absent from Ontario (html) 2.4 — Absent from Ontario (pdf)
2.5 — Tourists, Immigrants, Refugees and Deportees (html) 2.5 — Tourists, Immigrants, Refugees and Deportees (pdf)
2.6 — Incarceration (html) 2.6 — Incarceration (pdf)
2.7 — People Involved in Labour Disputes (html) 2.7 — People Involved in Labour Disputes (pdf)
2.8 — Participation Requirements for Non-Disabled Adult Dependents (html) 2.8 — Participation Requirements for Non-Disabled Adult Dependents (pdf)
2.9 — Medical Reviews (html) 2.9 — Medical Reviews (pdf)

3. Documentation Requirements

3.1 — Reviewing Eligibility (html) 3.1 — Reviewing Eligiblity (pdf)
3.2 — Statutory Declarations (html) 3.2 — Statutory Declarations (pdf)

4. Assets

4.1 — Definition and Treatment of Assets (html) 4.1 — Definition and Treatment of Assets (pdf)
4.2 — Real Property (html) 4.2 — Real Property (pdf)
4.3 — Liens (html) 4.3 — Liens (pdf)
4.4 — Transfer of Assets for Inadequate Consideration (html) 4.4 — Transfer of Assets for Inadequate Consideration (pdf)
4.5 — Motor Vehicles (html) 4.5 — Motor Vehicles (pdf)
4.6 — Compensation Awards (html) 4.6 — Compensation Awards (pdf)
4.7 — Funds Held in Trust (html) 4.7 — Funds Held in Trust (pdf)
4.8 — Life Insurance Policies (html) 4.8 — Life Insurance Policies (pdf)
4.9 — Pre-paid Funerals (html) 4.9 — Pre-paid Funerals (pdf)
4.10 — Registered disability savings plans (html) 4.10 — Registered disability savings plans (pdf)

5. Income

5.1 — Definition and Treatment of Income (html) 5.1 — Definition and Treatment of Income (pdf)
5.2 — Assignment of Retroactive Income (html) 5.2 — Assignment of Retroactive Income (pdf)
5.3 — Deductions from Employment and Training Income (html) 5.3 — Deductions from Employment and Training Income (pdf)
5.4 — Self Employment Income (html) 5.4 — Self Employment Income (pdf)
5.5 — Child Care Deductions (html) 5.5 — Child Care Deductions (pdf)
5.6 — Private Home Day Care Provider (html) 5.6 — Private Home Day Care Provider (pdf)
5.7 — Farm Income (html) 5.7 — Farm Income (pdf)
5.8 — Gifts and Voluntary Payments (html) 5.8 — Gifts and Voluntary Payments (pdf)
5.9 — Disability-Related Items and Services (html) 5.9 — Disability-Related Items and Services (pdf)
5.10 — Loans (html) 5.10 — Loans (pdf)
5.11 — Post-Secondary Education (html) 5.11 — Post-Secondary Education (pdf)
5.12 — Mortgage Receivable (html) 5.12 — Mortgage Receivable (pdf)
5.13 — Adoption Subsidy (html) 5.13 — Adoption Subsidy (pdf)
5.14 — Treatment of Federal and Provincial Benefits for Families with Children (html) 5.14 — Treatment of Federal and Provincial Benefits for Families with Children (pdf)
5.15 — Spousal and Child Support (html) 5.15 — Spousal and Child Support (pdf)
5.16 — Income Support Protected from Seizure or Garnishment (html) 5.16 — Income Support Protected from Seizure or Garnishment (pdf)
5.17 — Subrogation (html) 5.17 — Subrogation (pdf)
5.18 — Exemption of earnings of post-secondary students (html) 5.18 — Exemption of earnings of post-secondary students (pdf)

6. Calculation of Income Support

6.1 — Basic Needs Calculation (html) 6.1 — Basic Needs Calculation (pdf)
6.2 — Shelter Calculation (html) 6.2 — Shelter Calculation (pdf)
6.3 — Board and Lodge (html) 6.3 — Board and Lodge (pdf)

6.4 — Special Diet Allowance (html)

6.4 — Special Diet Allowance (pdf)
6.5 — Pregnancy/Breast-feeding Nutritional Allowance (html) 6.5 — Pregnancy/Breast-feeding Nutritional Allowance (pdf)

7. Extension of Income Support

7.1 — Extension of Income Support (html) 7.1 — Extension of Income Support (pdf)
7.2 — Death of a Recipient (html) 7.2 — Death of a Recipient (pdf)

8. Recipients in Institutional Settings

8.1 — Budgetary Requirements for Recipients in Institutions (html) 8.1 — Budgetary Requirements for Recipients in Institutions (pdf)
8.2 — Budgetary Requirements for Recipients, Dependants Temporarily in a Hospital, Psychiatric Facility, or Substance Abuse Recovery Home (html) 8.2 — Budgetary Requirements for Recipients, Dependants Temporarily in a Hospital, Psychiatric Facility, or Substance Abuse Recovery Home (pdf)
8.3 — Special Items for Residents in Chronic Care (html) 8.3 — Special Items for Residents in Chronic Care (pdf)
8.4 — Travel and Transportation Allowances for Recipients in Charitable Institutions (html) 8.4 — Travel and Transportation Allowances for Recipients in Charitable Institutions (pdf)
8.5 — Budgetary Requirements for Applicants/Recipients Residing in Interval or Transition Homes (html) 8.5 — Budgetary Requirements for Applicants/Recipients Residing in Interval or Transition Homes (pdf)

9. Benefits

9.1 — Employment and Training Start Up Benefit and up Front Child Care Costs (html) 9.1 — Employment and Training Start Up Benefit and up Front Child Care Costs (pdf)
9.2 — Community Start Up and Maintenance Benefit (html) Removed effective January 1, 2013 9.2 — Community Start Up and Maintenance Benefit (pdf) Removed effective January 1, 2013
9.3 — Heating Costs (html) 9.3 — Heating Costs (pdf)
9.4 — Home Repairs (html) Removed effective January 1, 2013 9.4 — Home Repairs (pdf) Removed effective January 1, 2013
9.5 — Utilities (html) 9.5 — Utilities (pdf)
9.6 — Assistive Devices (html) 9.6 — Assistive Devices (pdf)
9.7 — Dental Benefits (html) 9.7 — Dental Benefits (pdf)
9.8 — Drug Benefits (html) 9.8 — Drug Benefits (pdf)
9.9 — Guide Dog Benefit (html) 9.9 — Guide Dog Benefit (pdf)
9.10 — Extended Health Benefit (html) 9.10 — Extended Health Benefit (pdf)
9.11 — Hearing Aids (html) 9.11 — Hearing Aids (pdf)
9.12 — Mandatory Special Necessities (html) 9.12 — Mandatory Special Necessities (pdf)
9.13 — Mobility Devices Batteries and Repairs (html) 9.13 — Mobility Devices Batteries and Repairs (pdf)
9.14 — Vision Care Benefits (html) 9.14 — Vision Care Benefits (pdf)
9.16 — Discretionary Benefit For Low-Cost Energy-Conservation Measures (html) 9.16 — Discretionary Benefit For Low-Cost Energy-Conservation Measures (pdf)
9.17 — Employment Transition Benefit (html) 9.17 — Employment Transition Benefit (pdf)
9.18 — Work-Related Benefit (html) 9.18 — Work-Related Benefit (pdf)
9.19 — Transitional Health Benefit (html) 9.19 — Transitional Health Benefit (pdf)
9.20 — Transition Child Benefit (html) 9.20 — Transition Child Benefit (pdf)

10. Trustees and Pay Direct

10.1 — Pay Direct (html) 10.1 — Pay Direct (pdf)
10.2 — Trustees (html) 10.2 — Trustees (pdf)

11. Recovery of Funds

11.1 — Recovery of Overpayments (html) 11.1 — Recovery of Overpayments (pdf)
11.2 — Overpayments Due to Excess Assets (html) 11.2 — Overpayments Due to Excess Assets (pdf)
11.3 — Spouse's Overpayment (html) 11.3 — Spouse's Overpayment (pdf)
11.4 — Overpayment Portability (html) 11.4 — Overpayment Portability of (pdf)

12. Fraud And Information Sharing

12.1 — Controlling Fraud (html) 12.1 — Controlling Fraud (pdf)
12.2 — Information Sharing Authority (html) 12.2 — Information Sharing Authority (pdf)

13. Internal Reviews And Appeals

13.1 — Notice of Decision and Internal Review Process (html) 13.1 — Notice of Decision and Internal Review Process (pdf)
13.2 — Appeals (html) 13.2 — Appeals (pdf)
13.3 — Recovery of Interim Assistance (html) 13.3 - Recovery of Interim Assistance (pdf)