These directives are available in HTML and PDF formats. Microsoft Word is available upon request.

• To view and print PDF files, download the free Adobe Acrobat Reader.

In the meantime, you may wish to reference the provincial e-Laws website for current legislation and regulations pertaining to the Ontario Works program. You may also wish to contact your local Ontario Works office for information about the program.

Ontario Works Policy Directives

Section 1
1.1 — Overview of Ontario Works (html)	1.1 — Overview of Ontario Works (pdf)

Section 2
2.1 — Application Process (html)	2.1 — Application Process (pdf)
2.2 — Reapplications and Reinstatements (html)	2.2 — Reapplications and Reinstatements (pdf)
2.3 — Emergency Assistance (html)	2.3 — Emergency Assistance (pdf)
2.4 — Referral to the Ontario Disability Support Program (html)	2.4 — Referral to the Ontario Disability Support Program (pdf)
2.5 — Participation Requirements (html)	2.5 — Participation Requirements (pdf)
2.6 — Employment Information Session (html)	2.6 — Employment Information Session (pdf)
2.7 — Emergency Hostel Services — First Nations Delivery Agents (html)	2.7 — Emergency Hostel Services — First Nations Delivery Agents (pdf)
2.8 — Home Visits (html)	2.8 — Home Visits (pdf)

Section 3
3.1 — Residency Requirements (html)	3.1 — Residency Requirements (pdf)
3.2 — Residential Arrangements (html)	3.2 — Residential Arrangements (pdf)
3.3 — Co-Residency (html)	3.3 — Co-Residency (pdf)
3.4 — Living with Parents (html)	3.4 — Living with Parents (pdf)
3.5 — Applicants and Participants under 18 (html)	3.5 — Applicants and Participants under 18 (pdf)
3.6 — Trusteeship (html)	3.6 — Trusteeship (pdf)
3.7 — Pay Direct (html)	3.7 — Pay Direct (pdf)
3.8 — Post Secondary Students (html)	3.8 — Post Secondary Students (pdf)
3.9 — Dependent Children (html)	3.9 — Dependent Children (pdf)
3.10 — Temporary Care Assistance (html)	3.10 — Temporary Care Assistance (pdf)
3.11 — Sponsored Immigrants (html)	3.11 — Sponsored Immigrants (pdf)
3.12 — Labour Disputes (html)	3.12 — Labour Disputes (pdf)

Section 4
4.1 — Summary of Assets (html)	4.1 — Summary of Assets (pdf)
4.2 — Asset Limits (html)	4.2 — Asset Limits (pdf)
4.3 — Real Property (html)	4.3 — Real Property (pdf)
4.4 — Business Assets (html)	4.4 — Business Assets (pdf)
4.5 — Motor Vehicles (html)	4.5 — Motor Vehicles (pdf)
4.6 — Settlement Agreements and Other Awards (html)	4.6 — Settlement Agreements and Other Awards (pdf)
4.7 — Pensions, RRSPs and RESPs (html)	4.7 — Pensions, RRSPs and RESPs (pdf)
4.8 — Life Insurance Policies (html)	4.8 — Life Insurance Policies (pdf)
4.9 — Prepaid Funerals (html)	4.9 — Prepaid Funerals (pdf)
4.10 — Funds Held in Trust (html)	4.10 — Funds Held in Trust (pdf)
4.11 — Assignment and Transfer of Assets (html)	4.11 — Assignment and Transfer of Assets (pdf)

Section 5
5.1 — Income and Exemptions (html)	5.1 — Income and Exemptions (pdf)
5.2 — Assignments (html)	5.2 — Assignments (pdf)
5.3 — Earnings Exemptions (html)	5.3 — Earnings Exemptions (pdf)
5.4 — Child Care Deductions (html)	5.4 — Child Care Deductions (pdf)
5.5 — Family Support (html)	5.5 — Family Support (pdf)
5.6 — Federal and Provincial Benefits for Families with Children (html)	5.6 — Federal and Provincial Benefits for Families with Children (pdf)
5.7 — Casual Gifts and Payments (html)	5.7 — Casual Gifts and Payments (pdf)
5.8 — Interest and Dividends (html)	5.8 — Interest and Dividends (pdf)
5.9 — Loans (html)	5.9 — Loans (pdf)
5.10 — Subrogation (html)	5.10 — Subrogation (pdf)
5.11 — Farm Income (html)	5.11 — Farm Income (pdf)
5.12 — Private Child Care Income (html)	5.12 — Private Child Care Income (pdf)
5.13 — Self Employment Income (html)	5.13 — Self Employment Income (pdf)

Section 6
6.1 — Calculating Assistance (html)	6.1 — Calculating Assistance (pdf)
6.2 — Basic Needs (html)	6.2 — Basic Needs (pdf)
6.3 — Shelter (html)	6.3 — Shelter (pdf)
6.4 — Board and Lodging (html)	6.4 — Board and Lodging (pdf)
6.5 — Pregnancy and Breast-Feeding Nutritional Allowance (html)	6.5 — Pregnancy and Breast-Feeding Nutritional Allowance (pdf)
6.6 — Special Diet Allowance (html) About the Special Diet Allowance	6.6 — Special Diet Allowance (pdf)
6.7 — Persons in Long Term Care Homes (html)	6.7 — Persons in Long Term Care Homes (pdf)
6.8 — Persons in Interval and Transition Homes (html)	6.8 — Persons in Interval and Transition Homes (pdf)
6.9 — Persons in a Hospital (html)	6.9 — Persons in a Hospital (pdf)
6.10 — Persons in Residential Programs for the Treatment of Substance Abuse (html)	6.10 — Persons in Residential Programs for the Treatment of Substance Abuse (pdf)
6.11 — Persons in Domiciliary-type Hostels (html)	6.11 — Persons in Domiciliary-type Hostels (pdf)
6.12 — Persons Detained in Custody (html)	6.12 — Persons Detained in Custody (pdf)
6.13 — Calculating Reduced Assistance (html)	6.13 — Calculating Reduced Assistance (pdf)
6.14 — Recovery of Transition Child Benefit (html)	6.14 — Recovery of Transition Child Benefit (pdf)
6.15 — Protection from Seizure or Garnishment (html)	6.15 — Protection from Seizure or Garnishment (pdf)
6.16 — Emergency Hostels and Shelters – Consolidated Municipal Service Managers (CMSMs) and District Social Services Administration Boards (DSSABs) (html)	6.16 — Emergency Hostels and Shelters – Consolidated Municipal Service Managers (CMSMs) and District Social Services Administration Boards (DSSABs) (pdf)

Section 7
7.1 — Summary of Benefits (html)	7.1 — Summary of Benefits (pdf)
7.2 — Health Benefits (html)	7.2 — Health Benefits (pdf)
7.3 — Extended Health Benefits (html)	7.3 — Extended Health Benefits (pdf)
7.4 — Employment and Participation Benefits (html)	7.4 — Employment and Participation Benefits (pdf)
7.5 — Housing-Related Benefits (html)	7.5 — Housing-Related Benefits (pdf)
7.6 — Transition Child Benefit (html)	7.6 — Transition Child Benefit (pdf)
7.7 — Other Benefits (html)	7.7 — Other Benefits (pdf)
7.8 — Assistive Devices (html)	7.8 — Assistive Devices (pdf)

Section 8
8.1 — Early Employment Supports (html)	8.1 — Early Employment Supports (pdf)
8.2 — Learning, Earning and Parenting (LEAP) (html)	8.2 — Learning, Earning and Parenting (LEAP) (pdf)
8.3 — Literacy Screening, Assessment and Training (html)	8.3 — Literacy Screening, Assessment and Training (pdf)
8.4 - Addiction Services Initiative (ASI) (html)	8.4 — Addiction Services Initiative (ASI) (pdf)
8.5 — Employment Placements (html)	8.5 — Employment Placements (pdf)
8.6 — Community Placements (html)	8.6 — Community Placements (pdf)
8.7 — Child Care Supports (html)	8.7 — Child Care Supports (pdf)

Section 9
9.1 — Reviewing Eligibility (html)	9.1 — Reviewing Eligibility (pdf)
9.2 — Absence from Ontario (html)	9.2 — Absence from Ontario (pdf)
9.3 — Recovery of Overpayments (html)	9.3 — Recovery of Overpayments (pdf)
9.4 — Overpayments Due to Excess Assets (html)	9.4 — Overpayments Due to Excess Assets (pdf)
9.5 — Sharing of Overpayments Between Spouses (html)	9.5 — Sharing of Overpayments Between Spouses (pdf)
9.6 — Overpayment Transfer (html)	9.6 — Overpayment Transfer (pdf)
9.7 — Controlling Fraud (html)	9.7 — Controlling Fraud (pdf)

Section 10
10.1 — Notice and Internal Review Process (html)	10.1 — Notice and Internal Review Process (pdf)
10.2 — Appeal Process (html)	10.2 — Appeal Process (pdf)
10.3 — Recovery of Interim Assistance (html)	10.3 — Recovery of Interim Assistance (pdf)

Section 11
11.1 — Delivery Standards (html)	11.1 — Delivery Standards (pdf)
11.2 — Delegations of Authority (html)	11.2 — Delegations of Authority (pdf)
11.3 — Cost Sharing (html)	11.3 — Cost Sharing (pdf)
11.4 — Statutory Declarations and Affidavits (html)	11.4 — Statutory Declarations and Affidavits (pdf)
11.5 — Information Sharing (html)	11.5 — Information Sharing (pdf)