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You have 10 days from the day you receive the letter about the decision to ask for an Internal Review.

Your request for a review must be in writing. There are two ways you can do this:

  1. fill out a Request for Internal Review form, or

  2. write a letter.

If you write a letter, make sure you say that you are asking for an Internal Review. Include your:

  • name
  • member ID number (this is the number that is on your benefit statement or the letter you received from the Ontario Disability Support Program)
  • date of birth (day, month, year).

You should also:

  • try to explain why you disagree with the decision that was made
  • include any additional information or documents that you think will help the review.

If you need more than 30 days to ask for a review because of special circumstances, you will need to explain in your request why you need more time.

Where to send your Internal Review request for a financial decision

Mail or fax your request to your local Ontario Disability Support Program Income Support office.

Learn more