You have the right to appeal if:
How to appeal
The appeal process has two steps:
Step One - Internal Review
If you disagree with a decision about your eligibility, the first step is to request an Internal Review. You need to ask for an Internal Review within 30 days from the day you receive a letter about a decision.
Your request for a review must be in writing. There are two ways you can do this:
If you write a letter, make sure you say that you are asking for an Internal Review. Include your:
You should also:
If you need more than 30 days to ask for a review because of special circumstances, you will need to explain in your request why you need more time.
Then send your Internal Review request to your local Ontario Works office.
Step Two - Social Benefits Tribunal
You can appeal to the Social Benefits Tribunal if:
The Social Benefits Tribunal only hears appeals on certain cases. You have to file your appeal within 30 days of the completed Internal Review.
How to make an appeal to the Social Benefits Tribunal
To make an appeal to the Social Benefits Tribunal, you will need to:
1) Complete an Appeal Form. You can get the form from:
2) Send the completed Appeal Form to the Social Benefits Tribunal. You can mail, fax, or hand deliver the form to:
Social Benefits Tribunal
655 Bay Street, 14th Floor
Toronto ON M7A 2A3
If you have questions, or need help filling out the form, you can contact the Social Benefits Tribunal:
If you would like advice from a community legal clinic, you can contact Legal Aid Ontario: