Domestic Violence and Ontario Works: What You Should Know

You are not alone. We can help.

If you are living in a violent or abusive situation, Ontario Works can help. Ontario Works is a program that offers financial assistance and job-related supports to eligible people in need.

What you can expect...

Tell the caseworker you are in an abusive situation and you will receive an appointment within 24 hours at a safe location.

  • You will be believed and treated with respect.
  • You will receive services in French if required.
  • If you do not speak English or French an interpreter for languages (other than French) will be provided for speaking with the caseworker.
  • You will not be asked to pursue financial support from your abuser.
  • Money can be provided to help you move out immediately.
  • Money can be provided to help you set up a home in the community if you are leaving an abusive home, an interval home or a shelter.
  • If you have a job, you may still be able to get financial assistance from Ontario Works depending on how much you are earning.

Financial assistance...

Eligible people receive financial assistance to help with the cost of food, clothing and housing. The amount of financial assistance you receive depends on things such as housing costs, number of children and level of assets. The caseworker will need information from you to determine the amount of financial assistance you may be eligible to receive.

Other ways we can help...

We can help you develop your safety plan as a first step.

A caseworker will help you connect with the supports and services you need such as emergency shelter, legal help, affordable housing and counselling.

Additional money may be provided to help with other home set-up costs such as hydro connection and security features to help make sure your new home is safe.

A drug card for prescription medication will be provided each month.

A child who is 17 years of age or younger will receive dental coverage through Healthy Smiles Ontario.

In some cases, dental and vision care may also be provided to adults.

How we can help with your job efforts...

Practical help with finding a job

  • Volunteer opportunities to gain experience and skills (Community Placement)
  • Basic education and job-skills training opportunities
  • Learning, Earning and Parenting (LEAP) to help teenage parents finish high school, gain parenting skills and find work
  • Help with cost of transportation, work clothing and equipment, childcare and other job-related expenses.

The application process is confidential and your privacy will be protected.

ServiceOntario
1-888-789-4199,
Teletypewriter (TTY) 1-800-387-5559