Table of Contents

Message from the Minister of Community and Social Services

An Accessible Ontario: Moving the Vision Forward

Focus on Accessibility Standards Development

• Customer Service Standard
• Integrated Accessibility Regulation
• Accessibility requirements
• Compliance enforcement initiatives
• Recognition for Innovative Standards Development Process
• Accessible Built Environment
• The Accessibility Lens

The AODA Review — Charles Beer Report

A Simplified Compliance Process

• Accessibility Compliance Reporting (ACR) Project
• Recognition and Awards
• Compliance Enforcement Strategy

Martin Prosperity Institute Report

• Key Findings

Outreach and Partnerships

• EnAbling Change Partnership Program
• EnAbling Change Partnership Day
• EnAbling Change Partnership Projects for 2010-11
• Engaging the private sector
• Engaging the non-profit and community services sectors
• Cross-sectoral engagement
• Other Outreach Initiatives
• Getting feedback

Update on the Accessibility Standards Advisory Council

Looking Ahead to 2011

• Standards Development
• Compliance
• Continued Outreach and Support of Obligated Organizations

ISSN 1911-8198 (Web)