The Family Responsibility Office (FRO) charges certain administrative fees.
Fees for payors
- $100 for each adjustment that the FRO makes to the payor's account when the payor provides direct payments to the recipient or children, instead of to the FRO.
- $400 if the payor's account is not being paid regularly and on time, thereby requiring the FRO to take actions such as suspending the payor's driver's licence or bringing the payor to court.
Fees for payors or recipients
- $25 for a statement of your account with the FRO, which you may need for court or your own accounting purposes. (The first statement will be provided at no charge.) Download the form by clicking Request for Director’s Statement of Arrears (Statement of Account) .
- To re-open a closed case, a fee of $50 each will be charged to the support recipient and the support payor to re-register with the FRO at a later date. If you are considering withdrawing from the program or have questions about this fee, please call the FRO at (416) 243-1909 or toll free 1-888-815-2757.