Everyone has the right to access public information. If a person cannot access a public document because of a disability, they are being denied their right to access.
The Ontarians for Disabilities Act, 2001 (ODA) requires that Ontario government publications must be made available, upon request, in alternate format unless it is not technically feasible to do so. (The act defines publications as documents in print or electronic form provided to the public, but excludes scientific/technical material or items not intended for public distribution.)
Alternate formats are simply other ways of publishing information beyond traditional printing. Some of these formats can be used by everyone while others are designed to address specific user needs.
As the Queen’s Printer and the largest distributor of Government of Ontario publications, ServiceOntario Publications is the primary source for the distribution and sale of government publications and provincial legislation. Through ServiceOntario Publications, the Queen’s Printer coordinates alternate format document requests.
There is no additional fee for an alternate format publication. It will cost the same price as its printed counterpart. For example, if it is a free publication, there will be no charge, or if it costs $7, you will be charged $7 for an alternate format version.
ServiceOntario Publications will receive requests either directly or by referral from a ministry/agency.