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ACCESSIBILITY STANDARDS FOR CUSTOMER SERVICE : SUMMARY OF REQUIREMENTS

The Accessibility Standards for Customer Service: Summary of Requirements is available in two different file formats for your convenience.

PDF format. To view and print PDF files, you need to have Adobe Acrobat® Reader 4.0 or later installed on your computer. You can download this free software from the Adobe website.

MS WORD. If you do not have MS Word installed on your computer, you can download the free MS Word Viewer to view and print these files.

 

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Accessibility Standards for Customer Service: Summary of Requirements



 

PDF

Word