Description

File Format

Application to Discontinue Enforcement of Ongoing Support (Section 8.1 & 8.2).

The Application to Discontinue Enforcement of Ongoing Support form is completed and submitted to the Family Responsibility Office (FRO) by a support payor or an Authorized Third Party who is claiming that support should end or has ended.

Before this form can be completed by an Authorized Third Party, the FRO must have a completed Third Party Authorization form on file before this form can be accepted by the FRO.

Statement of Arrears

A Statement of Arrears outlines the amount of support payments that a payor has missed and owes to a recipient. If a recipient wishes to claim arrears for a time before the Family Responsibility Office registered his or her support order, the recipient can complete a Statement of Arrears. This statement will include any unpaid support amounts that are due to the recipient.

Notice of Withdrawal

A Notice of Withdrawal is used when a payor and recipient want to manage their support payments privately without the involvement of the Family Responsibility Office (FRO).  Both the payor and recipient must complete a Notice of Withdrawal form.  Once the form has been received by the FRO, their case will be closed and the FRO will stop all support enforcement actions.

Notice of Re-Registration

If clients who withdrew from the Family Responsibility Office wish to have their case re-opened, either party can complete a Notice of Re-Registration and the Director will re-open the case and resume enforcement.

The Director will require a new Registration Package and Statement of Arrears in order to open the file. The parties will be required to pay a reregistration fee of $50 each.

Registration Package

FRO sends every recipient a Registration Package.  All recipients must complete the Registration Package and send it back to FRO because it will provide FRO with the information it requires to start enforcement and collect support payments.

Information requested the payor's address, social insurance number and the name and address of the payor's employer and/or other income sources.

Preauthorized Payment Application for Payors

The Preauthorized Payment Application for Payors authorizes the Family Responsibility Office to automatically deduct support payments from the support payor's bank account. This method of payment is only available to payors who do not have a regular source of income that makes support deductions on their behalf (e.g., an employer).

Registration for Direct Deposit for Recipients

The Registration for Direct Deposit for Recipients form allows the Family Responsibility Office to send support payments to the support recipient by direct deposit. The law now requires support recipients to register for direct deposit, so that they receive their money as quickly and securely as possible.

Voluntary Arrears Payment Schedule

If the support payor has fallen behind in support payments,they may be able to negotiate a re-payment schedule, also called a Voluntary Arrears Payment Schedule. This is an agreement where the support payor agrees to pay the support arrears to the Family Responsibility Office (FRO) according to a payment schedule negotiated between the support payor and the FRO.

The payments made, based on this schedule, are in addition to the regular ongoing support payments.

FRO Financial Statement (Form 4)

Support payors may be requested to complete a Family Responsibility Office Financial Statement to support a Voluntary Arrears Payment Schedule, or because a payor is in default of his/her support obligations and the FRO has begun a default hearing. 

Documents to provide proof of income must be included with a financial statement, including:

• pay stubs;
• income tax returns for the last three years; and
• notices of assessment from the Canada Revenue Agency

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Affidavit for a Lost Cheque

The Family Responsibility Office (FRO) will ask a support recipient to complete an Affidavit for a Lost Cheque if they have not received a support cheque and believe that it has been lost.

The affidavit must be signed in the presence of a lawyer, justice of the peace, notary public or commissioner for taking affidavits. The affidavit must then be submitted to the FRO for verification and re-issuing of the cheque, where appropriate.

Third Party Authorization

The Third Party Authorization form authorizes a person other than the payor or recipient to act on the payor's or recipient's behalf. A Family Responsibility Office (FRO) support payor or support recipient may designate this person to request and receive information from the FRO regarding their case.

Cancellation of Third Party Authorization

The Cancellation of Third Party Authorization form stops all third party access to a client's case. Once the third party access is cancelled, only the payor or recipient will be able to receive information about their case.

Request for Director's Statement of Arrears

The Request for Director's Statement of Arrears is another term for statement of account.  If a client wants to obtain a statement of their account, they must contact the Family Responsibility Office.

The first statement of account will be free while any subsequent requests will be subject to a $25 fee.

Confirmation of Identity Letter

Confirmation of Identity Letter is prepared by the Family Responsibility Office (FRO) confirming that an individual is not one and the same as the support payor against whom the FRO has taken enforcement action.  Most commonly, these letters are prepared in relation to writs of seizure and sale and real estate transactions.

Notice by Support Recipient of Unilateral Withdrawal

The Notice by Support Recipient of Unilateral Withdrawal form is used by support recipients who wish to withdraw from the Family Responsibility Office (FRO) without the consent of the support payor.

This form can only be used if the support payor is in arrears and the support recipient wishes to unilaterally withdraw from the FRO and pursue his or her own private enforcement actions.

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