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Ontario Government Website
Ministry of Community and Social Services
Ministry of Community and Social Services - Printer Friendly Version

Community Services
Minister of Community and Social Services
Accessibility for Ontarians with Disabilities Community Services Developmental Services Family Responsibility Office Social Assistance
HOMELESSNESS HELPLINES - CENTRAL WEST REGION

If you see someone in need of shelter, please call the number in your area.

Peel

Agency Name Phone Number Hours of Operation
Street Helpline Peel (905) 848-HELP (4357)

(Collect calls accepted. Free call from any pay phone. Dial 0-905-848-4357.)
Monday to Friday
8:30 a.m. – 4:30 p.m.

Monday, Wednesday and Friday
6 p.m. – 9 p.m.

Saturday and Sunday
11 a.m. – 3 p.m.
Ontario Works in Peel

(905) 793-9200

Toll-free:
1-800-327-5379


 

(905) 451-6108

Monday to Friday
8:30 a.m. - 4:30 p.m.

 

For after hours emergency

 

Family Life Resource Centre (Abused Women Shelter) (905) 451-4115 24 hours a day
7 days a week
Interim Place I (Abused Women Shelter) (905) 403-0864 24 hours a day
7 days a week
Interim Place II (Abused Women Shelter) (905) 676-8515 24 hours a day
7 days a week
Our Place of Peel II (Youth Shelter) (905) 238-1383 24 hours a day
7 days a week
Cawthra Road Shelter (905) 281-1272 24 hours a day
7 days a week
Peel Family Shelter (905) 272-7061 24 hours a day
7 days a week
Wilkinson Road Shelter (905) 452-1335 24 hours a day
7 days a week

Halton

Agency Name Phone Number Hours of Operation
Oakville Salvation Army
(Food Bank)
(905) 827-5324 Monday to Friday
9 a.m. – 12 p.m.
By appointment only

1 p.m. - 4 p.m.
By appointment only 
Lighthouse Shelter (Emergency Shelter) (905) 339-2918 Monday to Friday
4:30 p.m. to 8:30 a.m.

Saturdays, Sundays and Holidays
24 hours a day
Burlington Salvation Army (905) 637-3894 or
(905) 637-3893
Monday to Friday
9 a.m. - 11:30 a.m.
Drop In

1 p.m. - 4 p.m.
By appointment only
Milton Salvation Army (905) 875-1022 Monday to Friday
9 a.m. - 3 p.m.
Acton Salvation Army (519) 853-5610 Tuesdays and Thursdays
9 a.m. - 12 p.m.
Georgetown Salvation Army Food Bank (905) 877-1374 Tuesday - Friday
9:30 a.m. - 12:30 p.m.
Call first.
Halton Region Social and Community Services
On call supervisor
(905) 825-6000 or
1-866-442-5866
After hours calls

Waterloo

Agency Name Phone Number Hours of Operation
Social Services Application Line (905) 883-2100 Monday to Friday
8:30 a.m. - 4:30 p.m.
Social Services - After Hours Emergency (519) 883-2230 Monday to Friday
4:30 p.m. - 8:30 a.m. and on weekends
Lutherwood Housing Action Centre (519) 743-2460 Monday to Friday
8:30 a.m. - 5 p.m.
Canadian Mental Health Association: Distress Line
(supportive listening)
(519) 745-1166 24 hours a day,
7 days a week
Canadian Mental Health Association Crisis
Line/Mobile Crisis Team
(519) 744-1813 24 hours a day,
7 days a week
Charles Street Men’s Hostel (519) 742-8327 24 hours a day,
7 days a week
YMCA Mary’s Place
(Women and Family Shelter)
(519) 744-6507 24 hours a day,
7 days a week
Argus Residence for Young People
(Female)
(519) 650-0452 24 hours a day,
7 days a week
Argus Residence for Young People
(Male)
(519) 650-0452 24 hours a day,
7 days a week
Cambridge Shelter (519) 624-9305 24 hours a day,
7 days a week
K-W Social Planning Council: Community Information Centre (519) 579-3800 Monday to Friday
9 a.m. - 5 p.m.

Dufferin

Agency Name Phone Number Hours of Operation
Salvation Army:
Emergency Hostel Stays
(519) 941-2570 Monday to Friday
9 a.m. – 5 p.m.
Choices Youth Shelter (519) 942-5970 24 hours a day,
7 days a week
Family Transition Place
(Women’s Shelter)
(519) 942-4122 24 hours a day,
7 days a week
John Howard Society (519) 940-3061 Monday to Friday
8:30 a.m. - 4:30 p.m.
County of Dufferin:
Rent/Utility Bank
(519) 941-6991 Monday to Friday
8:30 a.m. - 4:30 p.m.
Wellington/Dufferin Distress/Crisis Centre (519) 767-6594
1-888-821-3760
24 hours a day
7 days a week

Wellington

Agency Name Phone Number Hours of Operation
Wyndham Youth Emergency Shelter (519) 837-3892 From 4 p.m. daily
Welcome In Drop In Centre (519) 837-0080 7 days a week
5 a.m. – 3 p.m.
Stepping Stones (519) 837-0633 3 p.m. - 5 a.m. daily
Elizabeth Place (519) 329-2844 3 p.m. - 5 a.m. daily



ADDITIONAL INFO