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Ontario Government Website
Ministry of Community and Social Services
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Community Services
Minister of Community and Social Services
Accessibility for Ontarians with Disabilities Community Services Developmental Services Family Responsibility Office Social Assistance
HOMELESSNESS HELPLINES - CENTRAL WEST REGION

If you see someone in need of shelter, please call the number in your area.

Peel

Agency Name Phone Number Hours of Operation
Street Helpline Peel (905) 848-HELP

(Collect calls accepted. Free call from any pay phone. Dial 0-905-848-4357.)
Monday, Wednesday and Friday
8:30 a.m. – 9 p.m.

Tuesday and Thursday
8:30 a.m. – 4:30 p.m.

Saturday and Sunday
11 a.m. – 4 p.m.
Ontario Works in Peel (905) 793-9200

Toll-free: 1-800-327-5379
For after hours emergencies

Halton

Agency Name Phone Number Hours of Operation
Oakville Salvation Army (905) 827-5324 Monday to Friday
9 a.m. – 4 p.m.
Burlington Salvation Army (905) 637-3894 or
(905) 637-3893
Monday to Friday
9 a.m. - 3:30 p.m.
Milton Salvation Army (905) 875-1022 Monday to Friday
9 a.m. - 3 p.m.
Acton Salvation Army (519) 853-5610 Tuesdays and Thursdays
9 a.m. - 12 p.m.
Georgetown Salvation Army (905) 877-1374 Monday – Friday
9 a.m. to 4 p.m.
If calling after hours, contact Halton regional staff at (905) 825-6000 or
1-866-442-5866.

Waterloo

Agency Name Phone Number Hours of Operation
Community Crisis Response (905) 310-COPE (2673) 24 hours a day,
7 days a week
Lutherwood-CODA: Housing Action Centre (519) 743-2460 Ext. 264 Monday to Friday
8:30 a.m. to 5 p.m.
Canadian Mental Health Association: Distress / Crisis Line (519) 745-1166 24 hours a day,
7 days a week
Charles Street Men’s Hostel (519) 742-8327 24 hours a day,
7 days a week
YMCA Mary’s Place
(Women and Family Shelter)
(519) 744-6507 24 hours a day,
7 days a week
Argus Residence for Young People
(Female)
(519) 650-0452 24 hours a day,
7 days a week
Argus Residence for Young People
(Male)
(519) 650-0452 24 hours a day,
7 days a week
Cambridge Shelter (519) 624-9305 24 hours a day,
7 days a week
K-W Social Planning Council: Community Information Centre (519) 579-3800 Monday to Friday
9 a.m. - 5 p.m.

Dufferin

Agency Name Phone Number Hours of Operation
Salvation Army:
Emergency Hostel Stays
(519) 941-2570 Monday to Friday
9 a.m. – 5 p.m.
Choices Youth Shelter (519) 942-5970 24 hours a day,
7 days a week
Family Transition Place
(Women’s Shelter)
(519) 942-4122 24 hours a day,
7 days a week
County of Dufferin:
Share the Warmth
(519) 941-6991 Monday to Friday
8:30 a.m. - 4:30 p.m.
County of Dufferin:
Rent/Utility Bank
(519) 941-6991 Monday to Friday
8:30 a.m. - 4:30 p.m.

Wellington

Agency Name Phone Number Hours of Operation
Change Now Youth Drop-In & Resource Centre (519) 822-9034 Monday to Friday
2 p.m. – 9 p.m.
Welcome In Drop In Centre (519) 837-0080 Monday to Sunday
5 a.m. – 3 p.m.



ADDITIONAL INFO