This Twitter account is administered by the Ontario Ministry of Community and Social Services (“Ministry”).
We update and monitor this account during regular business hours.
We welcome your comments and questions on Twitter. But before you post them, please make sure that you do not include:
Please do not post any case specific enquiries. If you have questions about a case specific situation, we encourage you to contact your caseworker or contact the Ministry.
We will read all @replies and pass on relevant communications as appropriate. However, the Ministry can not commit to replying individually to all messages received via Twitter. For official correspondence, please contact us.
If you follow @ONSocialService we will not automatically follow you back. Please note that being followed by @ONSocialService does not imply an endorsement by the Ministry.
To protect your own privacy and the privacy of others, please ensure that you do not include the names, phone numbers, addresses, email addresses or any other personally identifying information of yourself or others in your tweets. Pictures of other people should not be posted without their express consent.
Ontario is committed to respecting your privacy and protecting your personal information. The handling of personal information by the Ontario government is governed by the Freedom of Information and Protection of Privacy Act. For more information, we invite you to visit the following government website: http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_90f31_e.htm or contact us.
The Ministry will monitor the @ONSocialService Twitter account during regular business hours. The views of participants tweeting to or about @ONSocialService do not necessarily represent the views of the Ministry.
Disagreements and constructive discussions are welcome as part of the conversation. However, inappropriate, abusive, discriminatory, offensive or unlawful tweets are prohibited.
Any user acting contrary to these rules may be temporarily or permanently blocked from this Twitter page.
Your use of the @ONSocialService Twitter account and its content is at your own risk. The content on this site should not be relied upon as legal or other professional advice. The Ministry does not represent or warrant that the @ONSocialService Twitter account and/or site will be uninterrupted or error-free, that defects will be corrected or that this website is free of viruses or other harmful code, nor does the Ministry represent or warrant the correctness, accuracy, timeliness, reliability or appropriateness of the content contained on this Twitter account, or that the content is free of viruses or other harmful code.
The Ministry is not responsible for the content of this account or site. We reserve the right to edit or remove any tweet from this page.
This Ministry is not responsible for the security of this account or site. We will not be responsible for the use or misuse by third parties of items or information posted to or submitted to this account or site.
The Ministry and its employees, agents and independent contractors shall not be responsible or liable for any damages, whether direct, indirect, incidental, special, consequential or other damages arising out of or in connection with the @ONSocialService account, including its content.
The Ministry’s Twitter account may contain links to external websites. The Ministry is not responsible for the accuracy of any content or availability of any services or products on any third party website that may be referred to. Links to any third party websites or resources do not imply an endorsement by the Ministry.
This document may be updated from time to time. Please check back regularly to see if there have been any updates.