What we do


  • help the public get access to ministry information
  • protect personal information and privacy

Our service commitment

We will:

  • develop and monitor procedures to administer the Freedom of Information and Protection of Privacy Act policies
  • respond to requests for access to records within the timeframes set out in the legislation
  • mediate appeals and privacy complaints with the Information and Privacy Commissioner

Our service standards

We will process all requests:

Learn more

Other service standards:

Annual Performance Report, External Service Standards, 2012 - 2013

Ministry of Community and Social Services Organizational Chart

How to contact us