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Important information about services during the COVID-19 outbreak

The Family Responsibility Office (FRO) continues to help families get the support they are entitled to by collecting, distributing and enforcing child and spousal support payments during the COVID-19 outbreak.

FRO’s in-person service counter is closed, but service is available by phone and online. Clients may experience longer than normal wait times for service requests because FRO is operating with fewer staff to help protect their health and well-being and to respect physical distancing.

Read important updates about FRO services during the COVID-19 outbreak.

Learn how the province continues to protect Ontarians from COVID-19.

NOTICE

Family Responsibility Office's Automated Info Line and FRO Online will not be available Sunday, May 31 from 8:00 AM to 6:00 PM due to maintenance. Thank you for your patience. We apologize for the inconvenience.

About FRO

FRO collects, distributes and enforces court-ordered child and spousal support payments.

We help nearly 330,000 people every year and we're here to help you. More

I am ...

father and son

new to FRO

Information to get you started

child on tricycle

a payor

Information for people paying support

two kids playing

a recipient

Information for people owed support

mother and child playing

an employer

Information for people employing payors

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a lawyer

Information for the legal community