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About these Policy Guidelines

The purpose of these guidelines is to set out the policies for the mandate and role of the Adult Protective Service Worker (APSW). They also assist service providers that administer the APSW program to develop procedures that promote the program objectives, reflect the guiding principles, are consistent with the mandate and role of the APSW and meet administrative and legislated requirements.

The format for these Guidelines is designed to be easy to use and update. The Policy Guidelines are intended to be:

  • Read in their entirety for a full understanding of the intent and context of the APSW program
  • Referenced when looking for specific direction on a particular topic.

A term in UPPERCASE letters is defined in the Glossary.