The government wants to improve services and supports for adults who have developmental disabilities and their families. It wants services and supports to:
To make these changes, the government enacted the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008, and Regulations.
As of July 1, 2011, access to Ministry-funded adult developmental services and supports will be provided through Application Entities. These Application Entities are also known as “Developmental Services Ontario” to the public.
The Application Entities are the primary contact point for people who need information about services and supports in their community, and the single access point for people who want to apply for Ministry-funded adult developmental services and supports in each of the Ministry’s nine regions.
According to the Act, the Ministry may develop policy directives and rules for the Application Entities that are enforceable by law. These policy directives provide instructions for the following work that the Application Entities do:
Having policy directives for Application Entities is a good way to make sure that everyone who needs services and supports can expect the same customer service from Application Entities wherever they live, and also to make sure that if they move from community to community, they will not have to repeat their stories each time.
It will also be easier for new people to apply for services and supports as they will only need to contact one organization, the Application Entity in their region, to: